There are 3 ways you can contact us:

1. live support ( Fastest way Recommend )

You can chat with our customer service team online about your question or resolve your order problem.

Available time: 8:30 am to 6:00 pm ( china time )

2. Email ( Best way Recommend )

You can contact us by send a Email. If you have some complicated question or problem want contact , if you want inquiry some custom service and inquiry with picture please contact us by Email.

Available time: Any Time
Customer Service Email : service@aimeii.com

(Please note your order id with the email if you inquiry afte sale problem)

3. Phone Call or Mail

If you have some emergency problem need contact us at once or need send us some paper.you can call our service number and send us mail.

Available time: 8:30 am to 6:00 pm ( china time )

Phone:020-86391967

China Office: Guangzhou Huandao Network Technology Co., Ltd

Office address:
Room A#201,M3 Creative Garden, No.02, Jianpeng Road South Side, Baiyun District,
Guangdong Province,
China 510440

Brand Department: AIMEII
Email: service@aimeii.com;Amazon-UK@neverland-beauty.com